Why is Live Chat a Necessity on Your Website?

Quality customer support plays an integral role in the growth of a business. Some companies choose to handle it themselves, while some outsource it. Irrespective of the method, it is safe to say assuring your customer is kept happy is assuring you have continued business.

Customer support follows a common workflow. An issue is raised by the customer, picked, diagnosed and fixed by the customer support team and then validated by the customer. It is vital that a company completes this entire workflow within the least amount of time, and with optimum quality.

Considering time is of the essence, what could be

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Effective Web Hosting – How to choose between cPanel, Plesk & Webmin?

Most of the people who are in need for web hosting support look for easy & simple methods to manage servers. While there is confusion in terms of usability, scalability, maintainability, and security, the good news is that a lot of web hosts offer very good control panels in their plans.

They’re just web interfaces that allow admins or users to use and manage multiple server services from a web browser.

An important factor that you should consider before you select one, is to know what the vendor of web hosting support offers. For organizations with 2-3 sites, Plesk is opted by

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AWS Security Group Rules (Allow Ip address and port numbers using the AWS security group)

Amazon EC2 Security Groups for Linux Instances. A security group acts as a virtual firewall that controls the traffic for one or more instances. When an instance is launched, you associate one or more security groups with that instance. The rules of a security group controls the inbound traffic that’s allowed to reach the instances that are associated with the security group and the outbound traffic that’s allowed to leave them.

Follow the steps below to allow ip address in the instance security group:

1. To create a security group, open the Amazon VPC console at: https://console.aws.amazon.com/vpc/. 2. In the navigation pane,

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4 Tips to choose the best outsourced web hosting technical support provider

It’s safe to say almost every business has a website, because every business owner knows the importance of having an online presence. It puts their business within the outreach of billions of online users. Some of these businesses use their websites to spread awareness of their brand, while some companies offer services, products and essentially their business itself through the website, for example by an e-commerce website.

Whatever the purpose of the website, if it crashes even for a minute it could spell disaster. The key for every website hosting provider to ensure their customers receive the utmost satisfaction is to

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